Terms and Conditions
Last updated: December 12, 2025
1. Introduction
Welcome to Datropia. These terms and conditions govern the use of our automation and artificial intelligence services. By hiring or using our services, you accept these terms in their entirety.
2. Services
We offer AI-based optimization solutions, including process automation, data management, and specialized consulting. We reserve the right to modify or update the services at any time. The legal basis for processing your data is your consent, compliance with contractual and legal obligations, and our legitimate interest in improving our services.
3. Acceptable Use
The user agrees to use our solutions ethically and in accordance with current regulations. Misuse, such as automating illegal practices or abusing systems, is prohibited. In some cases, we share data with technology service providers (such as automation, analytics, or web hosting platforms), who act as data processors and are subject to confidentiality agreements.
4. Intellectual Property
All rights to our solutions, algorithms, and methodologies are the property of Datropia and may not be copied, modified, or distributed without express authorization.
5. Limitation of Liability
We do not guarantee specific results and are not responsible for losses arising from the use of our tools. The implementation and maintenance of automations are the responsibility of the client.
6. Cancellation and Refund
Services may be canceled at any time, but we do not offer refunds once implementation has begun.
7. Modifications
We reserve the right to update these terms at any time. Users will be notified of relevant changes.
8. Contact
For any questions, contact us at roberto.montoya@datropia.com or visit our website.